Contact us

Contact Us Thank you for visiting Umuguzi.com, a modern African ecommerce marketplace where people can discover, share, buy, sell, and auction products and services online. We value your feedback and are always ready to assist you. If you have any questions, concerns, or business inquiries, please feel free to contact us using the information below. Get in Touch If you need help with your account, orders, seller registration, affiliate program, or any other service on Umuguzi.com, our support team is available to assist you. 📍 Office Address Kigali City, Rwanda 📞 Phone +250788217950 📧 Email info@umuguzi.com Customer Support Our support team can help you with: Account registration and login issues Orders and payments Product inquiries Seller store setup Auction system questions Affiliate program support Returns and refunds Reporting suspicious activity or fraudulent listings We aim to respond to all inquiries as quickly as possible. Business & Partnership Inquiries Businesses, advertisers, and organizations interested in partnering with Umuguzi.com can contact us for opportunities such as: Vendor partnerships Advertising opportunities Affiliate collaborations Marketplace integrations Business promotions Please send your proposal to: 📧 info@umuguzi.com Seller Support If you are a seller on Umuguzi.com and need assistance with: Product listings Store setup Order management Payment questions You can contact our support team directly using the contact information above. Report a Problem If you encounter any issues while using the platform, such as: Suspicious sellers Fraudulent products Technical website errors Payment problems Please report the issue immediately so our team can investigate and resolve it. Our Mission At Umuguzi.com, our mission is to build a trusted African digital marketplace that connects buyers and sellers across the continent and beyond. We are committed to providing a safe, transparent, and reliable ecommerce environment for everyone.